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We are here to help

Take a look at our FAQ section, this details all the common questions we are asked.

Quick Packs

Quick Packs are ideal for installers, builders and trades people whom have installation and system design experience. With your knowledge, you can make a few quantity selections and build your own kit. We have made the Quick Packs as simple as possible, our pack range currently include electrical controls, manifolds only, manifolds and pipe and combination packs – Take a look and make your selections.


 Working Through Your Project

We all know there is a risk of having stock on site, either through exposure to theft or damage. Also where products have been on site and not installed, exchanges and warranty claims could be problematic.
To protect you from all of these the packs on Heat Direct have been designed specifically for first and second fix phasing. For example, your installation may progress in the following stages:

PHASE 1: Underfloor Heating in Screed Floor
PHASE 2: First Floor Radiator Pipework and Hot & Colds
PHASE 3: Heating Controls

You can arrange a timely delivery and install the products soon after and remember that manufacturer’s warranty starts from the date of delivery, phasing your Quick Pack delivery protects you and your customer.

Components

We offer a range of regular components specifically suited to the main products. We appreciate that we may not list thousands of components and, at times, this could raise issues. If you have a specific requirement that isnt listed we may be able to list it by request. Please do not hesitate to contact us, we will continue to develop our offering with the help from installers.

If you need support with full technical specification, on-site support, training and access to commissioning engineers maybe you need to talk to our sister company Tailored Heat Supplies http://www.tailoredheat.co.uk/contactus.html. Tailored Heat offer a full indemnified design service for trade and commercial clients, they would also be more than happy to assist homeowners with making practical decisions with heating and renewable systems.